User Guide

For customers who are considering THE CKB, we will guide you through the flow of use and frequently asked questions.

We also have support detailes for those who are new to service introduction and are worried about how to proceed.

Usage flow

You can check the flow up to the start of use and the flow of ordering.

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The frequently asked questions from customers are summarized in Q&A format by category in "Frequently Asked Questions".

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If you would like to check for material of products, the specific for OEM / OEM quotation, etc., please contact us from here.

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If the above didn't help

If the problem is not resolved after checking the above, please contact us from here.

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For any questions or concerns regarding THE CKB service, please contact us here.

Thank you, we have exceeded 35,000 system users! Smooth process from product selection to ordering and shipping!

Instructions for use

"I will explain the flow of using the service.You can start using it in as little as 5 minutes."

System guide

Click here for details on how to operate the system. Chat support is also available if you have any questions.


FAQS from new customers